Updated · Applies to the current website preview
Start with the guides
Explore the quickstart, error troubleshooting, usage limits or frequently asked questions. Account access and API service are not connected in this preview.
Contact us
Email contact@deepseeksub.com. Include the page or tool involved, what you expected, what happened, and an approximate time with timezone. If relevant, include a redacted error message and request ID. We have not published a guaranteed response time.
Email links open your mail application; nothing is sent by this website. Remove credentials, personal data and private code from screenshots and logs before sharing.
Subscription and payment support
Waffo is the planned payment provider. dssub will help with missing access after payment, subscription details, cancellation requests, receipt questions and refunds. Account billing management is not connected yet.
- Cancel future renewals: include your purchase email and subscription or order reference.
- Request a refund: submit within 15 calendar days of the payment for review; approval is not automatic and later requests are generally declined, subject to the stated exceptions.
- Report a payment problem: include the payment date, amount, currency and order reference.
If you want both a refund and cancellation, request both explicitly. We will distinguish the refund decision, processing status and cancellation effective date.